Hexagon Unveils Next Generation Tools for Public Safety

Image: Hexagon Screengrab

HxGN OnCall delivers next generation capabilities across public safety dispatch, records, analytics and major event management.

Huntsville, Alabama – Hexagon’s Safety & Infrastructure division introduced HxGN OnCall, a comprehensive portfolio of next-generation public safety solutions. The portfolio is designed to deliver a transformative user experience, leveraging connected capabilities spanning:

  • Incident management
  • Dispatch
  • Field operations
  • Records
  • Analytics
  • Reporting
  • Mobility
  • Major event management

HxGN OnCall provides public safety agencies with a cohesive set of solutions designed to increase operational agility and quickly adapt to changing demands. Available on-premise or in the cloud, HxGN OnCall provides solutions for agencies of all sizes to build safer, more resilient communities.

By linking personnel, workflows, systems, sensors, organizations and information, HxGN OnCall enables public safety agencies to take effective action sooner. They can better contain incidents, deliver greater outcomes and proactively mitigate risks to avert developing situations.

The HxGN OnCall user interface also increases agency agility by delivering only the most relevant data and tools for the task at hand. A dynamic and intuitive UX provides clear insight and streamlined workflows to reduce the time between initial alerts and taking effective action. This feature improves efficiency in day-to-day operations and makes a significant difference in life or death during an emergency.

HxGN OnCall delivers cost-effective solutions with simplified administration. Web and mobile clients eliminate specialized client hardware and virtualized desktop infrastructure for supporting remote users. Cloud-based implementations with platforms like Microsoft Azure offer exceptional security, physical resilience and elastic scalability without capital expenditure or the administrative burden of a supporting IT environment, extending the accessibility of HxGN OnCall’s market-leading capabilities to smaller agencies.

“With HxGN OnCall, cities of all sizes have access to the most advanced public safety technologies available,” said Kalyn Sims, CTO of Hexagon’s Safety & Infrastructure division. “The current market landscape requires agencies to choose between products and capabilities based on budgets and resources. HxGN OnCall eliminates this difficult decision because it is one portfolio of solutions that serves the needs of all agencies. No longer are leading-edge capabilities reserved for bigger cities with large budgets. Now, smaller communities can take advantage of state-of-the-art technologies and enjoy greater safety and security.”

Unveiled at HxGN LIVE, Hexagon’s international digital technology conference, HxGN OnCall meets a wide range of public safety needs. With flexible access via browsers and mobile apps, the portfolio includes:

  • HxGN OnCall Dispatch, the latest evolution of Hexagon’s market-leading computer-aided dispatch (CAD) system;
  • HxGN OnCall Records, a robust records management system for capturing, managing and quickly accessing data;
  • HxGN OnCall Analytics, a powerful visual reporting and analytics tool extending agencywide access to insights for evidence-based analysis and decision-making; and
  • HxGN OnCall Planning & Response, a collaborative platform for managing the entire life cycle of major incidents and events, from initial assessment to post-event review.

Together, these suites deliver the holistic insights and coordinated capabilities needed to advance the efficiency and effectiveness of public safety provision.

“In a time when public safety organizations are facing unprecedented pressures, the HxGN OnCall portfolio delivers the capabilities and agility needed to adapt to changing demands in ways that are timely, cost-effective and sustainable,” said Steven Cost, president of Hexagon’s Safety & Infrastructure division. “Building on nearly three decades of domain expertise and leveraging the newest technological innovations of UX, cloud and mobility, HxGN OnCall delivers a flexible, scalable suite of next-generation solutions that enable first responders to move quickly and ensure cities are safe.”

About Hexagon

Hexagon is a global leader in sensor, software and autonomous solutions. We are putting data to work to boost efficiency, productivity and quality across industrial, manufacturing, infrastructure, safety and mobility applications. Our technologies are shaping urban and production ecosystems to become increasingly connected and autonomous — ensuring a scalable, sustainable future. Hexagon’s Safety & Infrastructure division provides software for smart and safe cities, improving the performance, efficiency, and resilience of vital services.

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EfficientGov is an independent information service providing innovative solutions to fiscal and operational challenges facing cities and towns around the world.